Quality Technology Services, LLC’s (“QTS”) Acceptable Use Policy (“AUP”) applies to all persons and entities (collectively, “customers”) using QTS’ or any QTS affiliate’s services, including internet services, Switchboard, Wi-Fi in the data centers, cross connects and other network services, of QTS (“QTS Network”). This AUP is designed to protect the security, integrity, reliability, and privacy of both the QTS Network and the services QTS offers to its customers. QTS reserves the right to modify this policy at any time, effective immediately upon posting of the modification. Your use of the QTS Network and/or services constitutes your acceptance of this AUP in effect at the time of your use. You are solely responsible for any and all acts and omissions that occur during or relating to your use of the service, and you agree not to engage in any unacceptable use of the service.
Unlawful or Harmful Use
The QTS Network may only be used for lawful purposes and in a manner that is not harmful to other users. Transmission, distribution, or storage of any material in violation of any applicable law, regulation, right, or license is prohibited. This includes, but is not limited to, material protected by copyright, trademark, trade secret, patent or other intellectual property right, which is distributed, stored, or transmitted without proper authorization, material covered by any export control law, and material which is obscene, defamatory, libelous, threatening, or harassing in nature.
Under no circumstances is a user of the QTS Network authorized to engage in any activity that is illegal under local, state, federal or international law while utilizing the QTS Network.
System/Network Security Issues
Any violation or attempted violation of any system or network security element is prohibited, and may result in criminal and civil liability. QTS will investigate incidents involving such violations and will cooperate with law enforcement if a criminal violation is suspected. Examples of system or network security violations include, but are not limited to, the following:
Electronic Messaging, E-mail and Advertising
Causing unsolicited messages (“Spam”) of any sort to be transmitted via a critical technology, including, but not limited to, e-mail, text messages, instant messages or voice mail, is prohibited. This prohibition includes, without limitation, unsolicited commercial messages, unsolicited advertising, or unsolicited informational announcements. This prohibition applies equally to Spam sent through or via the QTS Network and to Spam sent over other networks, but which directs the recipient to sites hosted by or accessed through the use of the QTS Network.
A user shall not use another site’s mail server to relay mail without the express permission of the site. The use of any electronic messaging for the purpose of soliciting e-mail for any e-mail address other than that of the poster’s account or service, or with the intent to harass, annoy, or e-mail-bomb, or for the purpose of collecting e-mail addresses or IP header information is prohibited. The forging of message header information is prohibited. A user may not permit its server to be used as a relay for Spam.
QTS may block mail that violates this AUP. In addition, mail services may be suspended or terminated for violation of this AUP in accordance with the applicable QTS master agreement.
A user may not (nor cause any third party to) use the QTS Network or services to perform any illegal activities (including without limitation defaming, abusing, harassing, stalking, threatening or otherwise violating the legal rights (such as rights of privacy) of others) or immoral activities or any of the following types of activities, without limitation:
Content “published or transmitted” via equipment includes Web content, email, bulletin board postings, chat and any other type of posting or transmission that relies on the Internet. Users must promptly act to address any violations of the above prohibitions by its users.
Social Media Policy – External
QTS’ goal for QTS’ online communities is to connect with customers to promote mutually sharing of information about events and news related to QTS, to keep customers apprised of industry trends and to get feedback on how QTS can continuously improve services.
QTS wants QTS’ communities to foster open discussions, and as such, has a few guidelines for community members to follow. By interacting with QTS using our social media channels, the user agrees to:
QTS reserves the right to block/remove individuals who falsely portray themselves as QTS employees on social networking sites or otherwise violate this AUP.
Information Collection
Collecting information traversing the cloud* environment in a manner prohibited by law or applicable privacy policies is prohibited. This includes:
*Non-applicable to colocation environments
Other Abuse
The QTS Network may not be used to engage in, foster, or promote illegal, abusive, or irresponsible behavior, including:
Contacts
Complaints regarding possible violations of the AUP should be sent to [email protected]
Updated June 7, 2024
QTS is the global data center leader across North America and Europe.
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